Question about TransUnion free credit report?
Hi everyone, I try to get a free credit report on annualcreditreport.com —-> TransUnion website. But I don’t know why it said:
Privacy Protection
The Identity Security System isn’t able to confirm your identity.
Explanation:
The Identity Security System confirms your identity through a series of questions based on accounts and personal information contained in your Personal Credit Report. The system was unable to get enough information from the Personal Credit Report to complete this process.
What to do:
Please return to annualcreditreport.com and order your Personal Credit Report by phone or mail.
I am sure all the information I enter is correct and I tried 6 times already, but I got the same message. I don’t want ot order by mail and phone, because I need to wait 2 -3 weeks. Can someone help me please?
PS: I got a free report on equifax few day ago(I want a new on from TransUnion because I want to compare them). Is this the reason why I can not get the new report from TransUnion.
You are doing everything right. I tried getting my reports from the 3 bureaus last week and got the same message on TransUnion. Equifax and Experian processed just fine. I think there is a bug in the system.
You are doing everything right. I tried getting my reports from the 3 bureaus last week and got the same message on TransUnion. Equifax and Experian processed just fine. I think there is a bug in the system.
References :
No. You should be able to request/get a credit report from each credit agency through annualcreditreport.com either all at the same time or 1 of each at various times throughout the year. I am thinking that the credit report system from Transunion didnt have all the information from the report that is needed to actually verify who you are, meaning it might be missing certain information and is unable to process due to that. Or the system has your acct "locked" sinced you have tried it 6 times already.
References :
You made some sort of mistake the first time you entered the data. Entered something wrong, or answered one of their verification questions wrong. To protect your identity, they lock the account, and multiple tries won’t work.
You need to call or write them, the online system is out of your reach right now.
References :